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2.3 Leadership and management

Scientific Thinking and Management

  • Scientific thinking and management rely on objective facts and empirical evidence. 

  • Decisions are made based on quantifiable data and proof, not subjective opinions or emotions. 

  • This approach leads to rational and logical decisions that are easier to justify and communicate. It also reduces the risks involved in decision-making.

Intuitive thinking and management

  • Intuitive thinking and management relies on personal beliefs, perceptions, and instincts. 

  • It considers non-quantifiable factors like employee well-being and community impact. 

  • Intuitive decisions are quicker and cheaper but riskier, often used by experienced entrepreneurs. 

Management 

  • Management involves planning, organizing, and coordinating resources to achieve organizational objectives. 

  • It focuses on using and controlling human and non-human resources effectively. 

  • A manager has decision-making authority and is responsible for problem-solving to achieve specific goals within a defined timeframe.

Functions of Management

  • Planning

  • Coordinating

  • Controlling

  • Commanding

  • Organising

Leadership

  • Leadership involves influencing, invigorating, and inspiring others to achieve organizational goals. 

  • A leader influences and inspires others to accomplish tasks, fostering motivation, respect, trust, and loyalty.

  •  Leaders focus on broader goals or visions without specific timeframes.

Differences between management and leadership

  • Leadership is focused on long-term vision, strategic decision-making, and inspiring others. Leaders challenge the status quo, create a culture of hope, and focus on people rather than tasks. They are innovative thinkers who can navigate times of crisis and change.

  • Management is focused on short-term tasks, tactical decisions, and following established rules and procedures. Managers deal with day-to-day operations and ensure compliance with company policies. They are more concerned with efficiency and maintaining order.

Autocratic Leadership style

  • Leader makes all decisions and delegates little.

  • Clear chain of command with top-down communication.

Suitable for:

  • Quick decisions in crises or hostile takeovers.

  • Inexperienced or unskilled workers needing direction.

Drawbacks:

  • Ignores employee ideas and can cause resentment.

  • Creates dependence on leader, hindering initiative.

  • Can demotivate and lead to high turnover.

Paternalistic Leadership Style

  • Paternalistic leaders treat employees like family, guiding them and acting in their best interests. They build trust and have exceptional organizational skills.

Types of Paternalistic Leadership:

  • Negative: Leader perceives workers as incapable, leading by supervision and control.

  • Positive: Leader perceives workers as capable, nurturing, supporting, and developing them.

Advantages:

  • Works well in cultures like Japan and India where respect and gratitude for leaders are valued.

Disadvantages:

  • May not work well in cultures where workers want autonomy.

  • Inappropriate in flatter, informal structures requiring creative thinking.

Laissez Faire Leadership Style

  • Laissez-faire leaders have minimal direct input, allowing employees to make their own decisions and complete tasks independently. They set objectives but let employees decide on the best approach.

Advantages:

  • High motivation and trust among employees.

  • Sense of control and contribution to organizational success.

  • Suitable for creative environments like software companies and advertising agencies.

Disadvantages:

  • Can be time-consuming due to lack of supervision.

  • Delayed execution of business strategy.

  • Relies on teamwork and employee goodwill.

  • May encourage slacking due to lack of direct monitoring.

  • Requires trust in employees to get their jobs done.

Situational Leadership Style

  • Situational leadership is a flexible approach that adapts the leadership style to the specific situation. It recognizes that different situations require different styles, as Mahatma Gandhi noted.

Factors influencing situational leadership:

  • Culture: Organizational culture and group norms.

  • Leader: Leader's trust in employees, experience, confidence, and preferred style.

  • Organizational structure: Hierarchical or flat structure, span of control.

  • Task: Difficulty, urgency, importance, complexity of tasks.

  • Subordinates: Employee skills, motivation, unity, and team size.

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